How an agent works

An agent that works the way you do.

Not a bot you set loose, and not a tool you have to drive. A Methodry agent earns the right to take work off your plate: it advises, asks when it should, acts only with your say-so, and learns how your business runs. Earn enough trust and you hand it the keys, on your terms, and take them back any morning.

Business
Channel

Gardener: one website enquiry, end to end

An illustration Fenwick Gardens, a small garden-design studio. Rosie, the owner. One website enquiry, in Slack.

Follow one enquiry, from a cold lead to a job the agent can book on its own.

The panels below are how the work actually appears: a conversation in Slack, where the trigger lands in a channel and every task plays out in its thread. Watch the same five moments repeat, and the trust between Rosie and the agent build.

i.Advise

It brings you a recommendation, not a notification.

The agent reads the enquiry the moment it lands and forms a view, grounded in the jobs you have done before. You get judgement and a draft ready to send, not another thing to process.

#enquiries☆Thread
Website enquiriesApp9:14 AM

New enquiry · Tom Hartley

Front garden redesign · "hoping to start before August"

👀 1
M
MethodryApp9:14 AM

New enquiry from Tom Hartley. Wants a small front-garden redesign, hoping to start before August.

From his photos this looks like a small planting-led job, close in size to three I've priced before, with no hard landscaping or paving, not a rebuild.

Those three came in at £2,400–£2,800, so that's my estimate to confirm on a site visit; photos can't tell me the soil or the access. Your diary's full until mid-August, so the earliest I can give him is the week of the 18th. Want me to draft his reply?

Draft a replyNot now
ii.Ask

It asks what it can't know, and nothing else.

The agent works out everything it can on its own: the diary, the history, the going rate. When a call genuinely needs your judgement, it asks once, then moves the moment you answer.

#enquiries☆Thread
RF
Rosie Fenwick9:16 AM

Draft it.

M
MethodryApp9:16 AM

One judgement call before I send, and it's yours not mine: Tom's a new client, no history. Stick to your usual 25% deposit on acceptance, or ask for more up front?

RF
Rosie Fenwick9:17 AM

Usual 25% is fine.

iii.Act

It does the work, and waits for your nod.

Nothing leaves without your say-so. You see exactly what will go out, approve it with a tap, and the agent handles the follow-on too: the calendar hold, the pipeline update.

#enquiries☆Thread
M
MethodryApp9:19 AM

Here's the quote, ready to send. Tap to approve and it goes to Tom as you:

Quote · Tom Hartley, front garden redesign
Price
£2,650
Start
w/c 18 Aug
On site
3 days
Deposit
25% on accept
Approved and sent by Rosie Fenwick · 9:21 AM
M
MethodryApp9:21 AM

✅ Sent. I've pencilled 18 Aug into your calendar as provisional and added Tom to your pipeline.

iv.Learn

Correct it once. It remembers for good.

Tell the agent something about how your business runs and it adjusts on the spot, and from then on. The longer you work together, the more it sounds like you, and the less you have to repeat yourself.

#enquiries☆Thread
RF
Rosie Fenwick9:23 AM

Good. One thing: anything more than half an hour out, add 10%. The travel eats the margin.

M
MethodryApp9:23 AM

Got it. I'll add a 10% travel uplift on jobs over half an hour away from now on. Tom's local, so no change there.

🧠 Saved to your preferences
v.Earn

Every right call is trust, banked.

The agent keeps a track record you can see. Each time its judgement matches yours, it moves a step closer to handling that kind of work on its own.

Earn is the heart of it: the agent earning the right to take a step without asking. Nothing unlocks until you say so.

#enquiries☆Thread
Two days later
M
MethodryAppThu 4:02 PM

Tom's accepted, the 18th is booked. And that's 6 quotes in a row where my number matched yours.

Earning autonomy · front-garden quotes
I've matched your decision 6 of 6 times.
Trust building6 / 25 to autonomy
🔒 At 25 I can send these on my own, only if you say so
vi.Earn · hands off

And then, you hand it the keys.

When the track record is there, the agent asks for the keys, on your terms. You set the limits in plain conversation, not a settings screen.

From then on it handles the routine on its own and flags anything unusual. You can take the keys back with a single message, any morning.

Everything it sends on its own stays inside those limits and is logged for you to read back. Your client details never leave your business, and are never used to train anything.

#enquiries☆Thread
Three weeks later
M
MethodryAppMon 8:31 AM

We've now matched your call on 25 front-garden quotes in a row. Earlier on I got a couple wrong and you put me right, which is how I learned your pricing. Want me to start sending these on my own?

Auto-send when
match confidence high value under £3,000 within your saved rules
Let it runKeep approvingAdjust limits
RF
Rosie Fenwick8:33 AM

Let it run. Cap it at £2,000 for now.

M
MethodryApp8:33 AM

Done. I'll send front-garden quotes up to £2,000 on my own and check with you above that. If I'm ever unsure, I'll hold it for you rather than guess. Say "Methodry, settings" to change it any time.

🔓 Autonomy on · up to £2,000 · reversible
Later that week
M
MethodryAppThu 11:05 AM

✓ Auto-sent a £1,800 quote to Angus. Within your rules, nothing needed from you.

Acted on its own · you were on site
M
MethodryAppThu 2:20 PM

⚠️ Held one back: the Dalkeith enquiry looks bigger than a usual front garden and the photos aren't clear, so I haven't quoted it. It's waiting for you.

Flagged for you · needs a human

Lettings: an out-of-hours repair, end to end

An illustration A small lettings agency. Margot, the property manager. One tenant, one dead boiler, nine at night.

Follow one repair, from a panicked text to a job the agent can dispatch on its own.

The agent sits between the people who never set foot in your workspace, the tenant, the landlord, the engineer, and the channel your team actually works in: Slack. Watch it bridge the two, and the trust between Margot and the agent build.

i.Advise

It brings you a recommendation, not a notification.

The agent picks up the tenant's report the moment it lands, calms them down, and reads the property file before you have even seen it. You get a judgement call, not a nine-o'clock fire to fight.

#maintenance☆Thread
Maintenance inboxApp9:04 PM

New message on the maintenance line

Megan · tenant, Flat 2
No heating or hot water and the boiler's flashing red. The flat's freezing and I've got a 6-month-old. Please can someone help tonight?
📷 boiler-panel.jpg
M
MethodryApp9:05 PM

This is an emergency, not a routine repair: no heat or hot water with an infant in the home is an urgent repair, not one that waits for morning.

Flat 2 is Mr Pemberton's. His pre-approved limit is £250 and his Gas Safe engineer GasFix has an on-call slot tonight.

I've already sent Megan a holding reply to reassure her and check it's safe; nothing substantive goes without you:

Methodry → Megan
So sorry, Megan, I'm on this now. One quick safety check: any smell of gas, or just no heat?
No gas smell, just freezing.

Recommend we dispatch GasFix tonight. There's one catch on the cost, just below.

ii.Ask

It asks what it can't know, and nothing else.

It works out everything it can: the fault, the landlord's spending limit, which approved engineer is free tonight. The one thing it can't decide, spending someone else's money, it brings to you.

#maintenance☆Thread
M
MethodryApp9:06 PM

The catch: an out-of-hours call-out runs past Mr Pemberton's £250 cap, about £290 with the night rate. It's his money, not mine, so it's your call:

Ask Pemberton firstAuthorise it myself
MW
Margot Wren9:06 PM

Ask Pemberton first. But if he's not back in 15 minutes, send GasFix anyway.

iii.Act

It does the work, and waits for your nod.

From one nod it handles the lot: the landlord's sign-off, the engineer, and the tenant kept in the loop. Three conversations on three channels, one approval from you.

#maintenance☆Thread
M
MethodryApp9:07 PM

On it. Getting Pemberton's nod now:

Methodry → Mr Pemberton · landlord
Emergency at your Flat 2: no heat or hot water, tenant has a young baby. GasFix can attend tonight, about £290. OK to go ahead?
Yes, go ahead. Thanks for sorting it.
M
MethodryApp9:09 PM

Approved. GasFix booked, and I've let Megan know.

Job booked · Flat 2, no heat or hot water
Engineer
GasFix · Bryan
ETA
Within 2 hrs
Cost
~£290
Approved by
Mr Pemberton
Methodry → Megan
Good news Megan: Bryan from GasFix is on his way, within 2 hours. He'll call before he arrives.
Thank you so much!
Logged against Flat 2 with the approval trail · 9:09 PM
iv.Learn

Correct it once. It remembers for good.

Tell it how you handle the hard cases once, a vulnerable tenant, a slow landlord, and it holds that line every time after, with the duty of care baked in.

#maintenance☆Thread
MW
Margot Wren8:40 AM

Thanks for last night. One rule from now on: no heat or water where there's a baby or an elderly tenant, make safe first and tell me. Don't wait on the landlord.

M
MethodryApp8:40 AM

Got it. For a vulnerable tenant with no heat or water, I'll make safe first: dispatch within your emergency limit and flag you straight after, rather than waiting on sign-off.

🧠 Saved to your preferences
v.Earn

Every right call is trust, banked.

The agent keeps a track record you can see. Every triage it gets right is a step closer to handling the routine jobs without waking you.

Earn is the heart of it: the agent earning the right to act on someone else's money, only within the limits you set.

#maintenance☆Thread
Six weeks later
M
MethodryAppThu 5:10 PM

Pemberton's job is closed and GasFix's invoice matched the estimate. That's 18 maintenance calls in a row where my triage matched yours.

Earning autonomy · routine repairs
I've matched your call 18 of 18 times.
Trust building18 / 30 to autonomy
🔒 At 30 I can book routine, in-budget jobs on my own, only if you say so
vi.Earn · hands off

And then, you hand it the keys.

When the track record's there, it runs the small, in-budget repairs on its own and flags anything that isn't routine. You set the ceiling in plain conversation, not a settings screen.

From then on it books the everyday jobs and brings you the rest. You take the keys back with a single message, any morning.

It only ever acts inside the limits you set, and every job is logged with its approval trail. Tenant and landlord details stay inside your business, and are never used to train anything.

#maintenance☆Thread
A month on
M
MethodryAppMon 8:20 AM

That's 30 routine repairs in a row where my triage matched yours. The first few weeks I didn't always call it right and you corrected me; I've been clean since. Want me to start booking the small, in-budget ones on my own?

Auto-book when
within the landlord's limit approved contractor not an emergency
Let it runKeep approvingAdjust limits
MW
Margot Wren8:22 AM

Let it run. Anything over £150, or any emergency, still check with me.

M
MethodryApp8:22 AM

Done. I'll book routine repairs up to £150 with approved contractors and log them, and bring you everything else. Anything I'm unsure about, I'll make safe and bring to you. Say "Methodry, settings" to change it any time.

🔓 Autonomy on · up to £150 · reversible
Later that week
M
MethodryAppWed 2:15 PM

✓ Auto-booked a £90 washer replacement at Flat 5 with PlumbRight, within Mrs Reid's standing approval. Tenant updated, logged.

Acted on its own · you were in viewings
M
MethodryAppFri 9:50 AM

⚠️ Held one back: a damp report at Flat 9 that isn't a quick fix and may need a survey. That's outside the routine lane, so it's with you.

Flagged for you · needs a human

Agency: a Friday status round-up, end to end

An illustration A 25-person creative agency. Gus, the founder, still owns the key accounts. Friday morning, six live projects, a status update owed on every one.

Follow one Friday, from six scattered projects to a set of client updates, drafted and grounded in the numbers, before your coffee.

Every update means trawling the project tool, the timesheets and a dozen threads, the grunt work nobody enjoys. The agent does that part, lays the studio out in one dashboard, and tells you the one project that needs your eye. It works in Slack.

i.Advise

It brings you a recommendation, not a notification.

Every Friday the agent reads across every live project, the tool, the hours, the threads, and lays the whole studio out in one place. You get a dashboard and a steer on what needs you, not eight tabs to reconcile.

#status☆Thread
M
MethodryAppFri 8:02 AM

Friday round-up. I've been through every live project, here's where the studio stands:

Studio statusweek of 16 Jun · 6 live
Tidewell launchOn track
58% of budget used· build, w/c 23rd
Marram rebrandAt risk
90% of budget used· concepts due Thu
Harbour socialOn track
41% of budget used· posts scheduled
Brindle webOn track
33% of budget used· review Mon
Oxbow printBlocked
70% of budget used· awaiting sign-off
Pennine brandOn track
22% of budget used· kickoff done

Four are on course and need nothing from you. Oxbow's blocked on the client's sign-off, I've chased it again. The one that needs you is Marram.

ii.Ask

It asks what it can't know, and nothing else.

It can tell you a project's over on hours and which milestone has slipped. What it can't decide is how to play that with the client. The relationship call is yours.

#status☆Thread
M
MethodryAppFri 8:03 AM

Marram's at 90% of the budget with two weeks of work still on it. That's a conversation, not a number: flag it to them now and scope the extra, or absorb it this once?

Flag it to MarramAbsorb it
GC
Gus Calloway8:05 AM

Flag it, but gently, they're a good client. Ask for a quick call rather than firing over a change order.

iii.Act

It does the work, and waits for your nod.

On your nod it sends the straightforward updates and drafts the awkward one in your voice. The week's reporting, done, without you opening a spreadsheet.

#status☆Thread
M
MethodryAppFri 8:07 AM

Done. The four on-track updates are sent. Here's the Marram email, drafted in your voice and ready to send:

✉️ Email Draft · ready to send
ToCathy Mowbray, Marram
SubjectMarram rebrand: week 6 update

Hi Cathy,

A quick update on the rebrand. It's been a strong week, and the first concepts will be with you on Thursday.

One thing I wanted to raise early: we're now close to the agreed budget with a little still to deliver, so it would be worth a short conversation about scope before we go further. Could we find fifteen minutes early next week? Nothing urgent, I would simply rather flag it now than later.

Best regards,
Gus Calloway
Founder, Field Studio

M
MethodryAppFri 8:07 AM

Sent the four, Marram's is queued for your ok, and I've logged the week.

🗂️ Week logged · 6 projects
iv.Learn

Correct it once. It remembers for good.

Tell it when to raise a flag, the moment a budget tips, a quiet retainer that still wants a hello, and the dashboard reflects your priorities from then on.

#status☆Thread
GC
Gus Calloway8:09 AM

Perfect. From now, raise the flag at 85%, not 90. I'd rather know early.

M
MethodryApp8:09 AM

Got it. I'll mark a project at risk the moment it crosses 85% of budget from now on.

🧠 Saved to your preferences
v.Earn

Every right call is trust, banked.

Each week its read of the studio matches yours, and the grunt work it can take off you grows.

Earn is the heart of it: the agent earning the right to send the routine updates itself, and bring you only the ones that need a human.

#status☆Thread
Ten weeks later
M
MethodryAppFri 8:01 AM

Friday round-up's ready. That's 9 weeks running where my read of the studio matched yours, nothing missed, nothing over-flagged.

Earning autonomy · weekly status
My weekly read has matched yours 9 of 9 times.
Trust building9 / 12 to autonomy
🔒 At 12 I can send the routine updates myself, only if you say so
vi.Earn · hands off

And then, you hand it the keys.

When the record's there, it sends the routine updates on its own every Friday and holds back only the ones that need a conversation. You set where that line sits, in plain conversation.

From then on the reporting just happens, and the only thing that reaches you is the project that genuinely needs you. You take the keys back with a single message.

It sends only what your rules allow, and keeps a log of everything that went out in your name for you to read back. Your client data stays yours, and is never used to train anything.

#status☆Thread
Twelve clean weeks in
M
MethodryAppFri 8:00 AM

We've hit 12 clean weeks in a row. It took a few early corrections to get your flag threshold right, but my read's matched yours every week since. Want me to start sending the routine updates myself?

Auto-send when
project on track within budget no client-sensitive news
Let it runKeep approvingAdjust limits
GC
Gus Calloway8:02 AM

Let it run. Anything at risk, over budget, or slipping, still bring to me.

M
MethodryApp8:02 AM

Done. I'll send the on-track updates every Friday and surface only the ones that need you. You can always read back exactly what went out in your name. Say "Methodry, settings" to change it any time.

🔓 Autonomy on · routine updates only · reversible
The following Friday
M
MethodryAppFri 8:00 AM

✓ Sent this week's updates to 5 clients, all on track. Nothing needed from you.

Acted on its own · you were in the pitch
M
MethodryAppFri 8:00 AM

⚠️ Held one back: Tidewell's slipped its launch date. That's a call, not a message, so it's over to you.

Flagged for you · needs a human
A conversation, not a pitch

Start with the one task you'd most like off your plate.

Tell us about the work that quietly fills your week. We start with a single workflow, and only move as fast as your trust allows.

Start a conversation See where it runs, and what keeps it in bounds Back to home

We reply within a day, with a couple of honest questions rather than a sales deck.